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Archive » October 2025 » Okr as Support for Teal Organizational Transformation in Banking: an application for an Anti-Money Laundering Unit

Okr as Support for Teal Organizational Transformation in Banking: an application for an Anti-Money Laundering Unit

Massimiliano Baldoni, Marco Ciabini, Alan Benassi, Stelvio Gori, Laura Posca
October 2025 - n. 10
Keywords: Okr, Organizzazione Teal, Sistema di pianificazione e feedback
Jel codes: L25, G21, G28, K42

The article explores the implementation of the Objectives and Key Results framework in Credem's Anti-Money Laundering unit as a performance management tool for the transformation towards a Teal organizational model. The research uses Likert's theoretical model to understand how Okrs, acting on the variables of organizational potential, facilitate the evolution from traditional systems of command-control towards self-management and accountability. The results, measured through the annual organizational climate survey and qualitative evidence, show significant improvements in the key metrics identified from academic literature. The operational resilience demonstrated despite the growing regulatory and technological complexity confirms the effectiveness of the Teal-Okr combination in the banking context.

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